Amika guest services
Our mission is to contribute daily to your real estate value and social governance targets by owning the customer journey and enriching on-site and remote team experiences.
The amika difference
Giving a first great impression is not down to a single job role, but the result of a great team. Amika guest services work together as one team delivering an excellent welcome experience.
A seamless partnership delivering success across the UK
We are true national guest services provider. Our UK-wide network of award-winning regional managers ensures that even our most remote locations receive the same attention as our teams in the big cities. You will find our teams right across the UK – from Cowes to Aberdeen. Our coverage ensures that our line managers are never more than one hour away – even for the most remotely working team members.
amika guest services is proudly part of the OCS Group, a leading facilities management company. This assures you of the specialist amika expertise and bespoke service, with the governance and support that comes from an international business.
Putting you at the centre
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Boutique front of house and workplace experiences
We deliver the very best of welcome and workplace services for the most discerning and demanding customers. Our team are your brand ambassadors and enhancing your workplace experience through bespoke concierge services, events, engagements and activations, returning real estate value, social media ambassadors, and actively contributing to your business social governance targets.
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Living in the extraordinary
Our 5-star lifestyle services can deliver the most exclusive ‘out of reach’ experiences. Our network makes impossible requests possible and can open each and every door. From personal shopping at Harrods and McLaren winter experience to a table at that ‘fully booked’ restaurant or even a helicopter journey at short notice, we organise everything for you. Get in touch with our team to find out more.
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Excellence through the entire customer journey
From those important first impressions to the last point of contact, the customer experience is at the heart of everything we do at amika. We provide reception services, front of house security, SIA reception services, everyday workplace support, event management, community management, help desk facilities and much more to elevate your user experience.
Stories from our customers
Read about what makes amika guest services exceptional
Facilities services designed for your organisation
Need more than amika concierge services? Discover more about our six core service lines and integrated solutions.
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Catering
Enjoy sustenance that’s packed with flavour and nourishment in equal measure from our team of in-house chefs.
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Carbon & Energy
Working with you towards Net Zero and your broader ESG goals and commitments.
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Facilities Management
Facilities Management of self-delivered services for the private and public sector.
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Security
Safety and security with an exceptional team and harnessed technology.
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Cleaning
Cleaning services that deliver optimum health and hygiene for the best experiences and outcomes.
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Landscaping
Landscaping forms part of our Facilities Management offer across private and public sectors.
Contact your amika team
We’re ready to help you deliver the best experiences, practices, productivity, resilience and outcomes. We look forward to connecting with you.