Venues & Events

We elevate events and venues, ensuring excellence in sports stadiums, exhibition centres, and attractions through top-notch customer service training for fantastic experiences.

Accreditations & Certificates

Services to help you shine

We are experts at finding the best solution to meet your needs and work hard to make sure your venues shine for your customers. In-built flexibility is key to making sure that our services fit your unique location requirements and is optimised through intelligent building software and building management tools. With OCS, you can be sure that we are maximising efficiency, improving customer experience and providing peace of mind through our exceptional security services.

Award winning housekeeping teams
Evolve accredited guest services training
Crisis management security experts
Environmental and low carbon management services
Secure car park management

Enhancing guest experience

For many guests, their experience starts before they even enter your venue. We know that the car park, exterior of the building, guest-friendly entrance and exits all make the difference to your success. That’s why we monitor it all through our unique Customer’s Eyes Program.

Our unique and innovative approach to a guests journey will take you through a real customer journey that your guests experience on a daily basis. This includes monitoring asset protection, asset experience, guest experience and journey, guest touch points and accessibility.

We offer external and maintenance services to keep your venues safe such as grass cutting, landscaping, horticulture, arboriculture, carbon management and pest control.

Securing complete peace of mind

We are a leading provider of seamlessly integrated security. Our teams are experts, specially trained and carefully vetted to provide the specialist expertise needed to deliver the full range of security required.

Stewarding, security event planning and resilience planning
General purpose and detection dogs
Behaviour detection officers
CCTV, mobile tower and control room monitoring
Traffic management
Manned guarding, patrols and resource managing

Services

OCS exists to help make people and places the best they can be through market-leading facilities services that deliver outcomes that matter.

Hard services

Our hard services teams keep your facilities running through both regular maintenance and on-the-spot repairs.

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Cleaning

Regular cleaning, scheduled around your people and your operations, helps ensure maximum productivity and creates the best environment to work in.

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Security

Exceptional security creates places and spaces in which people feel comfortable – and adds a significant layer of resilience to every facility.

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Waste and recycling

As a global company, we have initiatives and best practices to help inform waste reduction strategies, helping you reduce your environmental impact.

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Catering

Busy plants need productive people. We help your people get the most out of their breaks by reducing waiting times and delivering nutritious meals.

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Carbon and energy management

We help you navigate your path to net zero with a clear, measurable roadmap that begins with identifying ways to reduce your emissions.

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Pest control

Our proactive and reactive pest control services ensure your premises are free from unwanted guests, protecting your operation and your reputation.

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OCS in numbers

We’re in the business of outcomes – we exist to help you deliver the best experiences, productivity, practices, resilience, communities and outcomes. Our mission is to make people and places the best they can be.
  • £2bn+

    Organic growth and targeted acquisition

  • 125yrs

    Combined years of industry experience

  • 8000+

    Customers spanning multiple sectors

  • 120000+

    Incredible colleagues across the globe

Connect with your OCS team

We’re ready to deliver the best experiences, productivity, practices, resilience and outcomes and we look forward to connecting with you.

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Frequently Asked Questions

  • Venues and events vary significantly in size and function. We can tailor our services to support your specific needs and nuanced demands.

  • We have a track record of successful contracts across various venues and events and we can provide references or case studies to illustrate our expertise and the effectiveness of our solutions. Please get in touch – we’d love to share them with you.

  • We provide comprehensive waste management solutions, including waste collection, recycling programmes, waste disposal, hazardous waste handling, confidential waste, and tailored recycling plans designed to meet your business’s specific needs.

  • Absolutely. We understand that different facilities have varying schedules and requirements. Our flexible scheduling options allow us to provide cleaning services at times that best suit your operational needs without disruption.