{"id":432,"date":"2024-03-07T14:23:58","date_gmt":"2024-03-07T14:23:58","guid":{"rendered":"https:\/\/ocs.com\/apacme\/customer-stories\/delivering-critical-facility-management-solutions-in-data-centres\/"},"modified":"2024-03-07T14:23:58","modified_gmt":"2024-03-07T14:23:58","slug":"delivering-critical-facility-management-solutions-in-data-centres","status":"publish","type":"customer-stories","link":"https:\/\/ocs.steadfast.site\/apacme\/customer-stories\/delivering-critical-facility-management-solutions-in-data-centres\/","title":{"rendered":"Delivering Critical Facility Management Solutions in Data Centres"},"content":{"rendered":"
\n
\n

The Customer<\/h3>\n

Our customer is one of the leading data centre operators in India with operations in all regions of India. This high-profile client has more than more than 12 large data centres with more than 200 MW capacity currently under operations and more under design & project phase. OCS India provides Critical Facility management services across multiple data centres.<\/p>\n <\/section>\n\n\n

\n
\n

The Challenge <\/h3>\n

The challenge was to Ensure 100% uptime of all installations thus delivering highest level of efficient operations to meet expectation of the end customers. Our key challenges included Immediate response, reaction & effective resolution in case of any issues, ensuring knowledge & skill set of the team, providing regular and prompt Management Support & Governance and arresting manpower attrition.<\/p>\n <\/section>\n\n\n

\n
\n

The Solution<\/h3>\n

OCS deployed a solution is based around complete ownership and accountability of critical infrastructure management. The solution included O&M of Mechanical & Electrical installations & Utilities, Managing Spares \/ Consumables \/ Tools Inventory, AMC management, Condition Based Monitoring & Technical Audits, Energy Conservation, Adherence to EHS practices Managing uptime & performance.
\nSome of our initiatives to address customer challenges are – Rigorous staff selection criteria to ensure skilled staff to achieve 100% uptime; Deployed SME\u2019s for Soft & M&E Services to implement customized SOP & appropriate training programs; RCA & CAPA process implemented to avoid repetitive breakdowns; CEV: Colleague Engagement Visits by Senior management; Quarterly training programs to address technical skills, HSQE and soft skill training.<\/p>\n <\/section>\n\n\n

\n
\n

The Outcome<\/h3>\n

Our solution has led to tangible outcomes in line with customer expectations. Response & resolution ability of the site staff improved that helped us to achieve near 100 % uptime. Asset Life cycle enhancement, Attrition rate controlled to < 4% and Design PUE delivered through efficient cooling.
\nOur services have not only met but exceeded expectations, demonstrating a commitment to excellence and adaptability in a dynamic environment. <\/p>\n <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":1000008330,"template":"","meta":{"_acf_changed":false,"footnotes":""},"contract-type":[],"country":[20],"key-criteria":[],"location":[217],"sector":[218],"service-type":[192],"class_list":["post-432","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","country-in"],"acf":[],"yoast_head":"\nDelivering Critical Facility Management Solutions in Data Centres - APAC & ME<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivering Critical Facility Management Solutions in Data Centres\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ocs.steadfast.site\/apacme\/customer-stories\/delivering-critical-facility-management-solutions-in-data-centres\/\" \/>\n<meta property=\"og:site_name\" content=\"APAC & ME\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ocs.steadfast.site\\\/apacme\\\/customer-stories\\\/delivering-critical-facility-management-solutions-in-data-centres\\\/\",\"url\":\"https:\\\/\\\/ocs.steadfast.site\\\/apacme\\\/customer-stories\\\/delivering-critical-facility-management-solutions-in-data-centres\\\/\",\"name\":\"Delivering Critical Facility Management Solutions in Data Centres - 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